Shipping & Refund Policy

GrapeBrands is licensed by the AGCO to promote and obtain orders for alcohol products on behalf of the LCBO.
Prices listed are net price per bottle before (net of) sales tax and bottle desposit.
All prices are quoted in Canadian dollars.
Prices are subject to change without notice.
Prices include landed cost of product plus freight, customs charges, duties, excise tax, LCBO markup of 71%, LCBO wine levy, LCBO environmental fee, gallonage fee and agency fee.
The LCBO’s price for the products is available in advance from GrapeBrands upon request.
Wine can only be purchased by the case.
The LCBO requires 36 hours to process an order. Please expect a minimum of two business days to receive your order.
Rush orders are subject to a $20.00 rush fee.
We deliver five days a week in the GTA and to most other parts of Ontario on a weekly basis.
Refund Policy: Please report loss or damaged goods to GrapeBrands upon reciept. Failure of immediate notification may result in your claim being denied.
Defective Goods: Corked, oxidized, maderized or otherwise defective wines must be returned within 90 days of date of purchase to be eligible for a refund.
All unopened returned cases are subject to a $20.00 + HST restocking fee. We cannot accept returns of partial cases.

NOTE: You must be 19 years of age or older to place or receive a beverage alcohol order.